English
English
About Bank
Private clients
Business clients
Full name |
Position |
Reception days |
Reception time |
|---|---|---|---|
Chervonova Kristina Vladimirovna |
Chairman of the Management Board |
Monday |
16.00 – 17.00 |
Isakova Saniya Sultanovna |
Member of the Managment Board / Managing Director in charge of Business Development |
Tuesday |
14:00-15:00 |
Zhardamova Aizada Sadykovna |
Deputy Chairman of the Management Board |
Tuesday |
15.00 – 16.00 |
Khamraev Ulan Abdivalievich |
Deputy Chairman of the Management Board in charge of Finance |
Tuesday |
14.00 – 17.00 |
Zakirov Bakyt Almazbekovich |
Member of the Management Board, Head of the Legal Department and Compliance Control |
Wednesday |
14.00 – 15.00 |
Chervonova Kristina Vladimirovna
Chairman of the Management Board
Monday, 16.00 – 17.00
Isakova Saniya Sultanovna
Member of the Managment Board / Managing Director in charge of Business Development
Tuesday, 14:00-15:00
Zhardamova Aizada Sadykovna
Deputy Chairman of the Management Board
Tuesday, 15.00 – 16.00
Khamraev Ulan Abdivalievich
Deputy Chairman of the Management Board in charge of Finance
Tuesday, 14.00 – 17.00
Zakirov Bakyt Almazbekovich
Member of the Management Board, Head of the Legal Department and Compliance Control
Wednesday, 14.00 – 15.00
In addition, should you have any proposals regarding the work of the Bank, you can either:
last name, first name and patronymic;
address, contact details (phone number, email);
the essence of the appeal with a detailed description and supporting documents, if any (for example, application date, agreement number, account/card number, etc.);
when applying in writing, you must provide a personal signature and date.
You will be informed about the results of consideration of your written appeal and the actions taken no later than thirty calendar days from the date of registration of the appeal.
You can also receive the results of the decision by emailing bank@ksbc.kg or calling +996 (312) 543424.
Each client has the right to file a complaint or application with a financial institution.
It is worth remembering that financial and credit organizations cannot consider anonymous applications.
Financial institutions appoint special employees to deal with consumer appeals, who can explain in person or by telephone the established procedure for processing appeals, and, if necessary, assist in drawing up a written appeal.
